[Rajesh]

I deposited money into my Bc Games account, but it hasn’t been credited yet. The amount is deducted from my bank account. What should I do? 😟

[Meera]

Don’t worry, Rajesh. Just follow these steps:

➡️ Check you wallet first if money did not get into the account
➡️ Then go the the customer service area
➡️ Click on “Deposit not received.”
➡️ Enter your Bc Game ID, the deposited amount, UTR number, and proof of the transaction.
➡️ Submit the issue.
➡️ You can track the status of your query under the Verify Issue Progress option.

It should show as pending or under review. Once verified, your deposit will be credited. 😊

[Sahil]

@Meera Thanks for sharing! Is this the same for USDT deposits?

[Arti]

Yes, Sahil, it’s the same process for USDT deposits. Just make sure to provide the correct transaction ID (UTR number) and proof of transfer.

[Kiran]

Thanks, everyone! I followed this process, and my issue got resolved within 24 hours. Just keep your UTR number handy for faster resolution. 👍

[neha]

Pro tip: Always take a screenshot of your payment confirmation page. It makes submitting proof easier in case of issues! 😊

[Ravi]

@Neha That’s a great tip! I always forget to take a screenshot, but I’ll make it a habit now.

[Priya]

The live chat feature is really helpful. They even guided me step-by-step when I was confused. Great support!

[Vivek]

For anyone wondering, the UTR number is your transaction ID from UPI apps like Google Pay or PhonePe. Check your app’s transaction history for it.

[Sohail]

Thanks for clarifying, Vivek! I was confused about where to find the UTR number. Found it on Google Pay now!

[Nisha]

This thread is super helpful. Just followed the steps, and my deposit issue is under review. Hoping it gets resolved soon!

[Anil]

It usually doesn’t take more than 48 hours to resolve. If it’s pending for longer, you can follow up through the live chat.

[Pooja]

@Anil That’s good to know. I submitted my details yesterday. Fingers crossed it gets sorted today!

[Amit]

Worked like a charm for me! Thanks, everyone, for sharing the process. Saved me so much stress! 😊

[Divya]

Make sure to double-check the details before submitting your issue. Incorrect IDs or UTR numbers can delay the process.

[Author]

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